The customer of the future must be won over through an amazing customer experience.
82 pct. of the consumers say they will pay more in-store in return for good service. But what does that require of the retail industry? And how do you create a good customer experience in 2018?
With this talk, Dorte Wimmer will provide you with knowledge and insights on future consumers through the 7 commandments of great customer experiences. The talk leaves you with tools for you to work with in creating unique loyalty rewarding customer experiences within your organization.