The 7 commandments of great customer experiences

The customer of the future must be won over through an amazing customer experience.

82 pct. of the consumers say they will pay more in-store in return for good service. But what does that require of the retail industry? And how do you create a good customer experience in 2018?

With this talk, Dorte Wimmer will provide you with knowledge and insights on future consumers through the 7 commandments of great customer experiences. The talk leaves you with tools for you to work with in creating unique loyalty rewarding customer experiences within your organization.

Contact

For further information please contact Dorte Wimmer at
phone +45 40 32 98 10 or
e-mail dw@retailinstitute.dk.

Category
Foredrag